Last Updated: November 2025

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At Sell My Touring Caravan, we are committed to protecting your privacy and ensuring that your personal information is handled securely, lawfully, and transparently. This Privacy Policy explains what data we collect, how we use it, and the rights you have under the UK General Data Protection Regulation (UK GDPR).

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1. Information We Collect

When you request a valuation or complete a sale with us, we may collect the following information:

Personal Information

• Your name

• Email address

• Phone number

• Home address or caravan location

Caravan Information

• Make, model, age, and condition

• Service history and features

• Photos or descriptions you choose to provide

Payment Information

• Bank account details (for secure transfer of funds)

We only collect information necessary to provide a valuation, process your sale, and maintain accurate records.

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2. How We Use Your Information

We use your data for the following purposes:

• To provide an accurate caravan valuation

• To contact you regarding your valuation or collection

• To arrange payment and complete the transaction

• To improve our service and respond to enquiries

• To comply with legal and regulatory obligations

We do not use your information for marketing unless you have given us explicit permission.

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3. How We Store and Protect Your Data

Your information is stored securely using industry-standard protections.
We only allow authorised personnel to access personal data, and only for legitimate business purposes.

We maintain technical and organisational measures to safeguard your data from:

• Loss

• Misuse

• Unauthorised access

• Alteration

• Disclosure

 

4. Sharing Your Information

We never sell, rent, or share your personal information with third parties for marketing purposes.

We may share your information only with:

• Trusted partners who help us operate our service (e.g., secure payment processors)

• Legal authorities, if required by law

• Collection agents when arranging caravan inspections

All partners are required to comply with UK GDPR and maintain strict confidentiality.

 

5. Your Rights Under UK GDPR

You have several rights regarding your personal information:

• Right to Access – request a copy of the information we hold

• Right to Rectification – correct inaccurate or incomplete data

• Right to Erasure – ask us to delete your information where legally permissible

• Right to Restrict Processing – limit how your data is used

• Right to Data Portability – request your data in a transferable format

• Right to Object – object to certain types of data processing

To exercise any of these rights, please contact us using our Contact page.

6. How Long We Keep Your Data

We retain your information only for as long as necessary to:

• Complete your valuation or sale

• Meet legal, tax, or reporting requirements

After this period, your data is securely deleted or anonymised.

 

7. Cookies & Website Tracking

Our website may use cookies to:

• Improve your browsing experience

• Analyse website performance

• Help streamline form submissions

You may choose to disable cookies through your browser settings.

 

8. Third-Party Links

Our website may contain links to external sites.
Please note that we are not responsible for the privacy practices of other websites.

 

9. Changes to This Policy

We may update this Privacy Policy from time to time.
All changes will be posted on this page with a revised “Last Updated” date.

 

10. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us using our Contact Form.